Interim Account Director

Full-Time Account Director Start ASAP



A bit about TIPi Group

TIPi Group is an award-winning specialist network built on performance and profitability (Pi). With an ambition of shaping the future together, we house teams of professionals into different areas of expertise but always operate with shared values at our core. We work towards one common goal and purpose.

Our aim is to transform the fortunes of those we work with. We are continually seizing opportunities and pioneering the way, collaboratively. As one tribe. With the aim of building a strong network of like-minded people, we have created an environment in which individuals are encouraged to fulfil their true potential.

Each agency within TIPi Group operates with the same values at their core: collaboration and authenticity, driven by restless minds and a clear purpose.

It’s important to us that we work with individuals and clients who embody these principles. The people who we work with are energetic and ambitious, with a shared entrepreneurial spirit.

We know that to be truly ‘specialist’ in your craft, you need to remain nimble and progressive. We stay one step ahead of the continual digital evolution and shape the future of that landscape.

Through our network, we can create specialist teams to handle our clients’ business challenges, delivering authentic integration and impactful, award-winning results on every level.

TIPi Group has been named 2019 Digital Agency of the Year by The Drum

Over the last four and half years, TIPI Group has grown to four agencies and 60 people. The four agencies are ROAST (traditional performance digital media), Kitty (website design and development), Rabbit & Pork (voice experience) and The Market (flexible digital performance media).

Each agency is be expected to succeed in their own right but as each agency is also designed to be complementary to each other, we expect the network to become greater than a sum of all its parts. We firmly believe in the organic growth of this network so that we can all build something unique and innovative together. We are now looking for talented individuals to help us achieve this vision.

We’re incredibly proud of the company culture we have built here; a culture that has been recognised for many awards, including being named as of one of The Times Top 100 Small Companies to Work 2019.


The Role: Account Director (3-month contract)



Account Directors are responsible for TIPI’s clients and their campaigns. Each Account Director has access to teams of experts across natural search, paid search, display, mobile, creative and more and works with them and other colleagues to deliver campaigns. The Account Director is ultimately responsible for client relationships and managing revenue; including cross selling and up selling where relevant.

Knowledge of digital and awareness of the wider marketing mix, strong client management skills and the ability to manage and develop a team are crucial in this role. The ability to proactively build strong working relationships with internal and external contacts to deliver exemplary service is essential to the role.

This role is a 3-month interim role but with the potential to become permanent.


Reports to

The Group Client Services Director


Key Responsibilities


  • Maintain and grow client relationships in terms of revenue and across client’s departments and stakeholders, horizontally and vertically
  • Provide strategic direction to ensure campaigns that meet and exceed KPIs and expectations are delivered
  • Ensure integration and consistency of message across different digital disciplines at TIPI and the client’s other digital agencies
  • Ensure the integration of TIPI’s activities into the wider marketing mix and other agency relationships clients may have
  • Responsibility for all finance processes, including internal forecasting and reconciliations
  • Supporting day to day operations to ensure continual high levels of communication with clients
  • Overseeing and signing off campaign planning from brief stage onwards
  • Responsibility for assessing capacity across the client team, assisting with prioritisation between clients and managing cover in conjunction with the Heads of Discipline and other Account Directors
  • Play a crucial role in the preparation and delivery of pitch work for new opportunities
  • Assisting marketing with raising the profile of TIPI Group



The Candidate

  • Poven track record in relationship management in digital marketing, with at least 4 years’ experience
  • Proven track record of account growth
  • Preferably a strong background in Performance Marketing with solid Travel, Retail and Finance vertical experience
  • Proven knowledge of digital, including search, display, creative, social and affiliates
  • An awareness of the wider marketing mix
  • Strong interpersonal skills and the ability to empathise with the stress and concerns of clients day-to-day jobs
  • Strong attention to detail
  • A proven record with large, complex campaigns
  • Clear verbal and written communication skills, including a high level of English grammar
  • Proven record of developing colleagues


Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high pressure environment


Working at TIPi Group

Location: Berners Street, between Tottenham Court Road and Oxford Circus stations

Holidays: 25 days, excluding bank holidays, plus Christmas Eve and New Year’s Eve off


Social life/Benefits:

  • Free breakfast
  • Employee Assist Programme
  • Discounted gym membership and yoga classes
  • free massages
  • Active company social life
  • Football, netball, bowling and softball teams
  • Monthly drinks after each company meeting
  • Winter and summer parties
  • Events supporting a nominated charity each year (e.g. bake days, fancy dress)
  • Group houses – Each staff member is placed in a house and competes in games throughout the year for a chance to win more holidays


Personal Development:

  • Bi-Annual appraisals
  • Company mentor scheme



  • Supplier sessions (e.g. Google)
  • Industry bodies (e.g. IAB)
  • External trainers
  • Opportunities to learn about other digital disciplines


To apply, email us at or fill out this form: