A bit about ROAST – Part of TIPi Group

ROAST is the original agency in our network, TIPi Group. At ROAST, we are lucky enough to enjoy a friendly, collaborative and hardworking atmosphere. As a start-up, we are all very much part of making ROAST a success as a team, as well as sharing and celebrating our individual achievements. We’re incredibly proud of the company culture we have built here at the entire Group; a culture that has been recognised for many awards, including:

• The UK’s Top 50 Small Companies to Work (for 5 years in a row, 2018-2022)
• Media & Marketing’s Top 25 Best Agencies To Work For 2022
• Campaign Best Places to Work 2022
• UK Company Culture Awards 2022
• Web Excellence Awards

We’ve been fortunate enough to create this working environment by being passionate about putting our people at the heart of everything we do, whilst working collaboratively, to craft our culture together.

The Role

PPC Account Manager

Summary

The PPC Account Manager is an established and proven expert in PPC but with strong capabilities in at least one other Paid Media channel (YouTube, GDN, Paid Social). This role requires an understanding of the way in which channels interact and complement one another, as well as the technical capabilities to execute high-performance Paid campaigns.

Reporting to the PPC Directors within the department, the Account Manager directly contributes to the overall direction, development and scope of the ROAST offering.

Responsibilities

Campaign Strategy & Management

• To work closely with clients to ensure a full understanding of their business, digital needs and priorities
• Regular client communication across status updates, monthly and quarterly reviews
• To work closely with the PPC Directors to ensure all accounts have a performance strategy and roadmap
• To work closely with Client Services and the PPC Directors to ensure all accounts have a commercial strategy
• To work closely with suppliers to ensure that the team are constantly at the forefront of industry developments and, when suitable, we are trialing these new tactics for our clients
• Ensure all activity meets or exceeds performance expectations
• To manage budgets in line with strategy and ensure that monthly spend is on target, whilst providing new opportunities for growth and performance.

Delivery & Line Management

• Direct line management of junior members of the Paid Media Department to ensure that work across the team is delivered to an exceptional standard, on target and on time
• Training and development of junior team members to ensure that they are performing at the standard expected by ROAST and our clients
• Quality control of work conducted by junior members of the team

Departmental Development

• To work with the Departmental Head across a range of tasks to further the scale, capabilities and quality of the ROAST offering, including
• Recruitment
• Training plans
• New business (both preparation and attendance)
• Media supplier relationships
• Technology and automation
• Produce marketing material including case study writing and blog posts

The Candidate

Experience

At least 3 years of working in PPC delivery (if in a mixed channel role, at least 70% of time on PPC)

A proven track record of:

• delivering projects and results for clients with monthly budgets of £50,000+
• achieving ecommerce targets (sales and revenue volume, CPA, ROI, ROAS)
• developing junior team members
• leading 3rd party bid management tools
• leading onsite analytics packages
• bringing efficiency to client activity in terms of both performance and resource levels
• Producing and executing responses to briefs and media plans
• Experience of executing campaigns within other Paid Media channels beneficial. (Training will be provided if not as eventually the role will encompass this responsibility)

Skills

• Strong understanding of wider digital channels and environment
• Ability to work and succeed in a fast-paced environment
• Ability to independently research news stories, industry developments or opportunities and relay these to the wider business
• Up to date knowledge of platform best practices
• Highly organised with an acute attention to detail
• Exceptional level of English, both written and spoken
• Strong numerical and analytical capabilities, including use and creation of Excel formulae and macros
• Capabilities with AdWords scripts or Java beneficial
• Additional language capabilities beneficial

Working at TIPi Group

Location: hybrid working both from home and our buzzing office in Soho

Holidays: 25 days, increasing with length of service, plus Christmas Eve and New Year’s Eve off; optional company trip (this year’s was to Portugal!)

Benefits:

• additional 10 days ‘work from anywhere in the world’
• Employee Assistance Programme
• Discounted wellbeing classes / membership
• Discounted massages
• Active company social life organised by a staff committee
• Team sports such as softball, netball, football
• Opportunity for involvement in CSR and charity initiatives
• Cycle, electric car and tech purchase savings
• Personal Development, including bi-annual appraisals and Company mentor scheme
• Training, including supplier sessions (e.g. Google), industry bodies (e.g. IAB)
• Opportunities to learn about other digital disciplines

We are an equal opportunities employer.

At TIPi Group, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

If you have a disability we would be happy to discuss reasonable adjustments to the job with you.

Please note that we will only accept applications from candidates who are legally entitled to work in the United Kingdom.

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